Expert staff augmentation (outsourcing) services.

Finding, hiring, and retaining qualified IT staff over the long term takes time and money.

With Zerbilgi's Staff Augmentation service, we place the technical staff an organization needs within the business, either for a fixed period or on an ongoing basis.

The staff we place adapt to the organization's working environment and contribute to day to day operations, technical problem solving, and project delivery.

Staff Profiles We Provide

  • End user support specialist
  • System support specialist
  • System administrator
  • Network specialist
  • Cybersecurity specialist
  • Server and virtualization specialist
  • Technical service staff
  • Field support staff
  • Software developer
  • Database specialist
  • Project based technical consultant
  • IT operations staff

Our Service Models

Staff augmentation can be delivered in different ways depending on the organization's needs:

  • Full time staff
  • Part time staff
  • On site support on specific days
  • Short term project staff
  • Long term outsourced staff
  • Temporary staff during leave or peak periods
  • Remote and hybrid working models
  • Single location or multi location support

Staff Selection Process

We analyze the business's needs, the technologies it uses, working hours, and the scope of the role. We then select and assign staff with the right technical skills for those needs.

The staff member's scope of duties, responsibilities, and service level are defined up front, so the process stays measurable and manageable.

Operational Management

Zerbilgi oversees the technical and operational processes of the placed staff. When needed, our expert teams step in to support the staff member on issues they're struggling to resolve.

This means the business isn't dependent solely on the knowledge and experience of a single person, it also benefits from Zerbilgi's broader expertise.

Benefits for Your Business

  • Time saved in the hiring process
  • Lower HR costs
  • Expert staff matched to your needs
  • Flexible short term or long term working models
  • Uninterrupted continuity of operations
  • Fast access to resources for projects
  • Stronger technical capability
  • Service continuity even when staff changes