Technical support and maintenance services for continuity.
Computer, software, network, printer, and access problems faced by users can slow down business processes and reduce employee productivity.
At Zerbilgi, we handle businesses' day to day IT support needs quickly and professionally. Through remote support, phone support, and on site intervention, we make sure technical issues get resolved fast.
Our IT Support Services
- Desktop and laptop support
- Windows and Linux operating system support
- Software installation and updates
- User account creation
- Password and access issue resolution
- Email setup and troubleshooting
- Printer and scanner support
- Network and internet issue resolution
- VPN and remote access support
- File sharing and access issues
- New hire computer setup
- Employee offboarding
- Hardware fault diagnosis
- Virus and malware removal
- Data migration and computer refresh
- License and application management
- Remote and on site technical support
Periodic Computer Maintenance
Regular computer maintenance helps prevent performance loss and unexpected failures. Periodic maintenance includes:
- Applying operating system updates.
- Checking antivirus status.
- Reviewing disk health.
- Cleaning up unnecessary files.
- Checking hardware temperatures.
- Managing startup applications.
- Removing unused software.
- Checking data backup status.
- Running general performance tests.
User Lifecycle Management
We prepare computers, user accounts, email, software, and access for new employees joining the company.
For departing employees, we close their accounts, revoke access, and make sure corporate data is handed over securely.
Inventory and License Management
We keep records of computers, servers, network devices, printers, and licenses, helping the organization track its IT assets in an organized way.
Benefits for Your Business
- Faster resolution of user issues
- Less lost work time
- Longer device lifespans
- Up to date, secure computer systems
- Organized inventory and license tracking
- Higher user satisfaction
- Flexibility of remote and on site support
- Standardized IT processes