Technical Support Specialist

We are looking for a Technical Support Specialist to provide technical support to our users and clients on computers, software and peripherals. By logging and tracking incoming requests, you will focus on resolving issues quickly and permanently.

Able to troubleshoot Windows 10/11 operating systems Proficient in Microsoft Office and Microsoft 365 applications Knowledgeable about desktop and laptop hardware Able to install printers, scanners and peripherals Knowledge of Active Directory user and computer operations Basic networking knowledge Able to use remote support tools Able to log and track user requests Knowledge of Help Desk/Ticket systems Strong communication skills with users Strong problem solving skills Team player